Dream Home Builder

Refund Policy

Refund Policy

Because our products are digital downloads delivered immediately after purchase, we do not offer refunds once a download has been issued.

Exceptions

If you experienced a technical failure that prevented you from accessing or opening your purchase, contact us. We will either fix the delivery or issue a full refund.

Duplicate purchases

If you accidentally purchased the same bundle twice, contact us with both order numbers and we will refund the duplicate.

How to request

Use the contact form to reach us. Include your order number and a description of the issue. We aim to respond within one business day.